Privacy Policy
Elite Connector Limited
Last updated: April 2026
Introduction
Elite Connector Limited (“Elite Connector”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you interact with our website (eliteconnector.co.uk), use our CRM platform, or engage with our mobile app.
Information Collection
We collect two categories of information:
- Personal Information: Data that can identify you, such as your name, address, email address, telephone numbers and financial data (processed securely).
- Non-Personal Information: Data about your browsing history, cookies, log files and page views.
Methods of Collecting Information
We collect your information through various methods:
- Directly Provided Data: When you sign up for our services, make a purchase or communicate with us.
- Indirect Collection: Through third parties and analytics and marketing tools.
- Automated Technologies: We use cookies and similar technologies, detailed in our Cookie Policy.
Use of Personal Information
We use your personal information to:
- Deliver and improve our services.
- Provide customer support.
- Comply with legal requirements and prevent fraud.
- Conduct marketing communications, per your preferences.
- Enhance our service offerings.
Legal Basis for Processing
We process your data based on:
- Consent: Specifically granted for certain services.
- Contractual Requirements: To provide you with requested services.
- Legitimate Interests: Necessary for our business operations.
- Legal Obligations: Compliance with laws.
Third Party Systems and Data Processing
We use a variety of third party systems to support our services, including but not limited to:
- CRM and Automation: Our platform for managing customer relationships, communications and automations.
- Billing: Systems such as Stripe for processing transactions securely.
- Communication: Platforms for email, SMS, WhatsApp and social media messaging.
- Integrations: Third party services you choose to connect, such as Google, Facebook, Xero and QuickBooks.
Data Sharing and Disclosure
We share data on a need to know basis with:
- Service Providers: Partners who assist in delivering our services.
- Legal Authorities: When required by law.
We do not sell your personal data to third parties.
Data Rights and Choices
You have the right to:
- Access your personal data.
- Correct any inaccuracies in your data.
- Erase your data.
- Object to the processing of your data.
- Restrict data processing.
- Port your data to another service.
You can exercise these rights by contacting us at support@eliteconnector.co.uk.
Withdrawal of Consent
If you wish to withdraw your consent for processing your personal data, you can contact us at support@eliteconnector.co.uk.
Data Security and Retention
- Data Security: We use advanced technologies to protect your data from unauthorised access.
- Data Retention: We retain personal data for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymise your data within 90 days unless required to retain it for legal purposes.
International Data Transfers
Your data may be transferred and processed outside the UK under conditions ensuring high levels of data protection.
Changes and Updates to This Policy
We reserve the right to modify this policy and will notify users of significant changes via our website or by email.
Contacting Us
For questions about this policy or our data practices, please contact us:
Elite Connector Limited
Foxhall Lodge, Foxhall Road, Nottingham NG7 6LH
Email: support@eliteconnector.co.uk
Phone: 01543 255052
Conclusion
We are dedicated to protecting your privacy and handling your data with transparency and respect. For further information or to manage your preferences, please contact our support team directly.