Privacy Policy

Last Updated: 11/26/2025

Elite Connector (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, platform, and services.


1. Information We Collect

We may collect the following information:

Personal Information

Name

Email address

Phone number

Business details

Booking and enquiry information

Automatically Collected Information

IP address

Device type

Browser data

Pages visited

Website usage analytics

We do not collect sensitive data unless provided voluntarily.


2. How We Use Your Information

We use your data to:

Provide and improve our CRM and automation services

Process enquiries and bookings

Send confirmations, reminders, follow-ups

Personalise your experience

Communicate with you regarding services or support

Improve system performance and security

We do not sell your personal information.


3. Legal Basis for Processing

Under UK GDPR, we process data on the following lawful bases:

Consent

Legitimate business interests

Performance of a contract


4. Sharing and Disclosure

We may share information with:

CRM and automation software (GoHighLevel or approved partners)

Payment processors (Stripe, PayPal, etc.)

Communication providers (SMS/Email/WhatsApp services)

We never share information with unauthorised third parties.


5. Data Retention

We only retain data for as long as necessary for:

Legal compliance

Business operations

Customer support

You may request deletion any time.


6. Cookies

We use cookies to:

Remember preferences

Improve website performance

Analyse traffic

You may disable cookies in your browser settings.


7. Your Rights (Under UK Law)

You have the right to:

Access your data

Request correction

Request deletion

Object to processing

Withdraw consent

Requests can be emailed to: [email protected]


8. Data Security

We follow industry-standard security practices including:

Encryption

Secure servers

Access control

However, no online service is 100% secure.


9. External Links

Our website or platform may contain links to third-party services. We are not responsible for their privacy practices.


10. Contact Details

For questions about this policy:
Email: [email protected]